TY - BOOK AU - Hayter, Roy TI - Bar service: levels 1 and 2 SN - 9812405690 AV - TX 951 .H39 2000 PY - 2000/// CY - Australia PB - Thomson Learning Asia KW - BARS (DRINKING ESTABLISHMENTS) -- GREAT BRITAIN -- MANAGEMENT N1 - Includes index; 1. Customer care in bar service -- 2. Hygiene, safety and security in the bar -- 3. The law and serving alcohol -- 4. Knowing what products your bar sell -- 5. Your role in promoting bar sales -- 6. Working in the bar -- 7. Drink storage and the cellar -- 8. Before and after service routines in the bar -- 9. Taking payment for drinks and food -- 10. Drink service from the bar ER -