Hayter, Roy

Bar service : levels 1 and 2 / Roy Hayter - New Standards Edition. - Australia : Thomson Learning Asia, c2000 - 124 pages : illustrations ; 28 cm.

Includes index.

1. Customer care in bar service -- 2. Hygiene, safety and security in the bar -- 3. The law and serving alcohol -- 4. Knowing what products your bar sell -- 5. Your role in promoting bar sales -- 6. Working in the bar -- 7. Drink storage and the cellar -- 8. Before and after service routines in the bar -- 9. Taking payment for drinks and food -- 10. Drink service from the bar.

9812405690


BARS (DRINKING ESTABLISHMENTS) -- GREAT BRITAIN -- MANAGEMENT

TX 951 .H39 2000