Operating and managing a hotel & restaurant business /
Amelia Samson-Roldan
- Revised Edition
- Manila, Philippines : Skills Development & Management Services, c2007
- viii, 308 pages ; 26 cm.
Includes bibliographical references and index.
Chapter1. Creating a favorable organization climate -- Chapter2. Overview of management and supervision -- Chapter3. Planning and trouble shooting performance -- Chapter4. Planning and designing menus and banquet packages -- Chapter5. Organizing the work -- Chapter6. Monitoring, leading and directing -- Chapter7. Controlling and improving work performance -- Chapter8. Cost control in food service operations -- Chapter9. Starting a hospitality business .