Professional management of housekeeping operations /
Thomas J. A. Jones
- Fourth Edition
- New Jersey : John Wiley & Son, Inc., c2005
- xviii, 508 pages : illustrations ; 28 cm.
Includes index.
Part 1. The housekeeping profession and the principles of management -- Part 2. Planning, organizing, and staffing the new organization -- Part 3. Directing and controlling ongoing housekeeping operations -- Part 4. Special topics: Swimming pool operations and management, housekeeping in other venues, safeguarding of assets, in-house laundries, and the full circle of management
Management of a housekeeping operation entails scheduling staff, deliveries, services and maintenance, budget analysis, cost-controls and compliance with regulations. A well-run housekeeping department is integral to the success of any lodging operation.