Operations management : an integrated approach /
R. Dan Reid and Nada R. Sanders
- Fourth Edition.
- New Jersey : Wiley, c2010
- xxviii, 631 pages : illustrations ; 26 cm.
Includes index.
Basics of operations management -- Strategy and productivity -- Product and process design -- Global supply chain management -- Managing quality -- Quality control and six sigma -- Lean systems -- Forecasting and demand planning -- Capacity and location decisions -- Layout planning -- Job design and work measurement -- Inventory management policies -- Sales and operations planning -- Materials planning.