Santos, Buen <br/><br/>
Introduction to hotel and resort management / 
Buen Santos 
 - Manila, Philippines :  C & E Publishing Inc.,  c2010 
 - 177 pages :  color illlustrations ;  26 cm. 
<br/><br/>Includes bibliographical references. 
<br/><br/>Chapter1. Hotels and resorts overview -- Chapter2. The bare essentials -- Chapter3. Front office department -- Chapter4. Housekeeping department -- Chapter5. Food and beverages department -- Chapter6. Sales and marketing department -- Chapter7. Human resource and training department -- Chapter8. Finance department -- Chapter9. Security department -- Chapter10. Hotel casinos -- Chapter11. Travel agencies . 
<br/><br/> This book introduces the students to the departments that comprise hotels and resorts and how they interplay with each other to satisfy guest experience in their property . 
<br/><br/><label>ISBN: </label>9789715849586 
<br/><br/><label>Subjects--Topical Terms: </label><br/>HOTEL MANAGEMENT
<br/><br/><label>LC Class. No.: </label>TX 901 .S26 2010