TY - BOOK AU - Armstrong, Gary AU - Kotler, Philip TI - Marketing: an introduction SN - 9789810697884 AV - HF 5415 .A76 2011 PY - 2011/// CY - Upper Saddle River, New Jersey PB - Pearson Education KW - MARKETING N1 - Includes bibliographical references; Part 1. Defining Marketing and the Marketing Process -- Part 2. The marketplace and consumers -- Part 3. A customer-driven marketing strategy and the marketing mix -- Part 4. Further marketing N2 - This best-selling, brief text introduces marketing through the lens of creating value for customers. Today's marketing is about creating customer value and building profitable customer relationships. With engaging real-world examples and information, Marketing: An Introduction shows readers how customer value - creating it and capturing it - drives every effective marketing strategy. The tenth edition features a new learning design and integration with my marketing lab, Pearson's online homework and personalized study tool ER -