TY  - BOOK
AU  - Cantos, Arthur D.
TI  - Interpersonal communication skills in nursing
SN  - 9789715849104
AV  - RT 86.3 .C36 2009  
PY  - 2009///
CY  - Quezon City, Philippines
PB  - C & E Publishing Inc.
KW  - CLINICAL MEDICINE
N1  - Includes bibliographical references and index; 1. Communication skills -- 2. Assertiveness coaching -- 3. Conflict resolution -- 4. Delegation -- 5. Negotiation -- 6. Interviewing patients -- 7. Active listening -- 8. Speaking with the members of the health care team (SBAR) -- 9. Critical thinking ability
N2  - Explores the dynamics of communication in the nursing process, specifically in the interview and assessment of patients, negotiation and conflict resolution, role delegation, professional assertiveness, and development and practice of critical thinking
ER  -