TY  - BOOK
AU  - Robson, Mike
TI  - Quality circles
SN  - 566023431
AV  - HD 66 .R63 1982 
PY  - 1982///
CY  - Hants, England
PB  - Gower Publishing Company LTD.
KW  - MANAGEMENT
N1  - Includes index; Part I. The Quality Circles concept -- 1. Introduction -- 2. Development of Quality Circles -- 3. The core principles -- 4. Why bother? -- Part II. Introducing a Quality Circle program -- 5. The basic requirements -- 6. Roles and resources -- 7. The program of introduction -- 8. Training the facilitators -- 9. Training the leaders -- 10. Management and Quality Circles -- Part III. Will it work for me? -- 11. Quality Circles in action -- 12. Problems and issues
N2  - Management development guide comprising guidelines for the successful implementation of quality circles - discusses the theoretical background, benefits and obstacles, role of managers, importance of leadership training, and suggests implementation strategies and training program for Circle facilitators and leaders
ER  -