TY  - BOOK
AU  - Hammer, Michael
AU  - Champy, James
TI  - Reengineering the corporation: a manifesto for business revolution 
SN  - 887306403
AV  - HD 58.8 .H35 1993 
PY  - 1993///
CY  - New York
PB  - Harper & Row Publishers, Inc.
KW  - ORGANIZATIONAL CHANGE
N1  - Includes index; The crisis that will not go away -- Reengineering-the path to change -- Rethinking business processes -- The new world of work -- The enabling role of information technology -- Who will reengineer? -- The hunt for reengineering opportunities -- Embarking on reengineering -- One's company experience - Hallmark -- One's company experience - Taco Bell -- One's company experience - Capital Holding -- One's company experience -  Bell Atlantic -- Succeeding at reengineering
N2  - "This book not only does an outstanding job of introducing basic concepts involved in reengineering business processes but also provides a simple, well-organized framework for even the uninitiated to pursue the process"
ER  -