TY - BOOK AU - Belasco, Kent S. TI - Bank productivity: improving performance by managing non-interest expense SN - 1555201687 AV - HG 1709 .B45 1990 PY - 1990/// CY - Illinois PB - Bankers Pub. Co., Rolling Meadows KW - BANK MANAGEMENT N1 - Includes bibliographical references; Chapter1. Productivity and the management of performance -- Chapter2. determining what to measure and what to start -- Chapter3. Data, charting and feedback -- Chapter4. Intervention and feedback -- Chapter5. Performance standard -- Chapter6. Goals -- Chapter7. Management reporting -- Chapter8. Analysis and implementation of results -- Chapter9. Organizational examples -- Chapter10. Work flow management techniques ER -