TY  - BOOK
AU  - Angelo, Rocco M.
AU  - Vladimir, Andrew N.
TI  - Hospitality today: an introduction 
SN  - 9780866122948
AV  - TX 911.3.M27 .A54 2007 
PY  - 2007///
CY  - Michigan
PB  - American Hotel & Lodging
KW  - HOSPITALITY INDUSTRY -- MANAGEMENT
N1  - Includes index;  Part 1. Introduction. Service makes the difference ; The travel and tourism industry ; Exploring hospitality careers -- Part 2. Hospitality organizations. Understanding the restaurant industry ; Restaurant organization and management ; Understanding the world of hotels ; Hotel organization and management ; Club management ; An introduction to the meetings industry ; Floating resorts : the cruise line business ; Gaming and casino hotels -- Part 3. Hospitality management. Managing and leading hospitality enterprises ; Managing human resources ; Marketing hospitality ; How management companies manage hotels ; Franchising is big business ; Ethics in hospitality management
ER  -