TY - BOOK AU - Hoyer, Wayne D. AU - MacInnis, Deborah J. TI - Consumer behavior: in the 21st Century SN - 9789814319232 AV - HF 5415.32 .H69 2010 PY - 2010/// CY - Australia PB - Cengage Learning Asia Pte Ltd KW - CONSUMER BEHAVIOR N1 - Includes index; Part 1. An introduction to consumer behavior -- Part 2. The Psychological care -- Part 3. The process of making decisions -- Part 4. The consumer's culture -- Part 5. Consumer behavior outcomes and issues ER -