TY  - BOOK
AU  - Locker, Kitty O.
AU  - Stephen Kyo Kaczmarek
TI  - Business communication building critical skills
SN  - 9780071109178
AV  - HF 5718 .L63 2007 
PY  - 2007///
CY  - Boston, Massachusetts
PB  - McGraw Hill Education
KW  - BUSINESS COMMUNICATION
N1  - Includes index; Unit One: Building blocks for effective messages -- Unit Two: Creating goodwill -- Unit Three: Letters, memos, e-mail messages, and web writing -- Unit four: Polishing your writing -- Unit Five: Interpersonal communication -- Unit Six: Research, reports, and visuals -- Unit Seven: Job hunting
ER  -