Locker, Kitty O. <br/><br/>
Business communication building critical skills / 
Kitty O. Locker 
 - Boston, Massachusetts :  McGraw Hill Education,  c2007 
 - xxvi, 559 pages :  illustrations ;  28 cm. 
<br/><br/>Includes index. 
<br/><br/>Unit One: Building blocks for effective messages -- Unit Two: Creating goodwill -- Unit Three: Letters, memos, e-mail messages, and web writing -- Unit four: Polishing your writing -- Unit Five: Interpersonal communication -- Unit Six: Research, reports, and visuals -- Unit Seven: Job hunting 
<br/><br/><label>ISBN: </label>9780071109178 
<br/><br/><label>Subjects--Topical Terms: </label><br/>BUSINESS COMMUNICATION
<br/><br/><label>LC Class. No.: </label>HF 5718 .L63 2007