TY - BOOK AU - Whelan, Jonathan TI - E-mail@work Get moving with digital communication SN - 273644653 AV - HE 6239.E54 .W44 2000 PY - 2000/// CY - Harlow PB - Ft.Com KW - BUSINESS COMMUNICATION N1 - Includes index; 1. introduction -- 2. a closer look at e-mail -- 3. managing your mail -- 4. e-mail and security -- 5. e-mail and the law -- 6. developing a business e-mail policy -- 7. creating good messages N2 - Gives advice on avoiding pitfalls and it includes checklists, flowcharts and case studies ER -