TY - BOOK AU - Alim, Kyle Joshua B. AU - Belleza, Justine M. AU - Capulong, Stephanie Gayle M. AU - Egonia, Jane Miles C. AU - Tuazon, Andrea A. TI - Examining customer satisfaction with e-service quality and food quality in online food delivery platforms AV - UGT CTHM BSHM .A45 2025 PY - 2025/// CY - Manila PB - National University N1 - Includes bibliographical references; Chapter 1. Introduction -- Chapter 2. Review of related literature and studies -- Chapter 3. Methodology -- Chapter 4. Presentation, Analysis and Interpretation -- References N2 - The study concluded that although platforms provided reliable service and quality food, enhancing security, responsiveness and problem resolution could further improve customer satisfaction ER -