TY  - BOOK
AU  - Jones, Peter,;Pizam, Abraham
TI  - The International hospitality industry: organizational and operational issues 
SN  - 471594121
AV  - TX 911 .I58 1993 
PY  - 1993///
CY  - New York
PB  - John Wiley & Son, Inc.
KW  - HOSPITALITY INDUSTRY
N1  - Includes bibliographical references and index; Part 1 : The International hospitality industry -- Part 2 : Business formats in the international hospitality industry -- Part 3 : Functional management issues -- Part 4 : Operational issues in the international hospitality industry
N2  - Identifies the specific aspects of hospitality management related to operating in an international context. Deals with multicultural customers; employing a multicultural workforce; operating in different political, social, economic and legal contexts; and coping with geographic distance. Identifies the main environmental factors and key conditions affecting the industry in the five major regions of the world. Also considers international business formats, functional management and operational issues
ER  -