Service quality and customer experience in Airbnb accommodation in Antipolo City /
Abdurashid S. Albani, Erika Mae Banes and John Angelo Gabihan
- Manila : National University, 2024.
- x, 87 leaves ; 30 cm.
Includes bibliographical references.
Chapter 1. Introduction -- Chapter 2. Review of related literature and studies -- Chapter 3. Methodology -- Chapter 4. Presentation, Analysis and Interpretation -- Chapter 5. Summary of Findings, Conclusions and Recommendations -- References.
The result of this study are guests are guests are satisfied toward the service quality and had a good experience to their chosen Airbnb accommodation in Antipolo City.