TY  - BOOK
AU  - Baluyot, Michael Bhobet
AU  - Jimenez, Ma. Dina 
TI  - Multicultural diversity in workplace for the tourism professional
SN  - 9786214063222
AV  - HF 5549.5 .B35 2022 
PY  - 2022///
CY  - Manila, Philippines
PB  - Mindshapers Co. Inc.
KW  - TOURISM -- PROFESSIONAL
N1  - Includes bibliographical references; Chapter 1 Introduction to multicultural diversity and the concept of culture -- Chapter 2 Concept of diversity -- Chapter 3 Concept of cultural diversity -- Chapter 4 Multicultural organization -- Chapter 5 Cultural diversity management -- Chapter 6 Cultural adaptation and cultural competence -- Chapter 7 Business case for managing cultural diversity -- Chapter 8 Working in a diverse environment -- Chapter 9 Managing culturally diverse team -- Chapter 10 Managing conflicts and cross-cultural communication -- Chapter 11 Hospitality and tourism workplace diversity
N2  - The textbook provides varied and relevant activities and opportunities to determine the students understanding of the key concepts, theories and to demonstrate core competencies, skills, knowledge and attitude as prescribed by tourism and hospitality industry
ER  -