Buenaventura, John Paul

Tourism and hospitality marketing / John Paul Buenaventura and Liberty Buenaventura-Gutierrez - Manila, Philippines : Mindshapers Co. Inc., c2022 - x, 212 pages ; 26 cm.

Includes bibliographical references.

Chapter .1 Introduction to marketing -- Chapter 2. Hospitality services marketing -- Chapter 3. Hospitality marketing mix -- Chapter 4. Product service mix -- Chapter 5. Price mix -- Chapter 6. Promotion mix -- Chapter 7. Place mix-channel of distribution -- Chapter 8. Marketing plan -- Chapter 9. Strategic marketing and tactical marketing -- Chapter 10. Market opportunity and consumer analysis -- Chapter 11. Consumer behavior -- Chapter 12. Customer relationship development strategies -- Chapter 13. Marketing research and environment -- Chapter 14. Market segmentation -- Chapter 15. Tourism marketing.

The aim of this book is to provide students with an understanding of the key concepts and practices of marketing that are applied in the tourism and hospitality industries.

9786214063437


TOURISM -- MANAGEMENT

TX 911.3 .B84 2022