Multicultural diversity in workplace for the tourism professional /
Rene D. Osorno and Grayfield T. Bajao
- Quezon City, Philippines : Wiseman's Books Trading, Inc., c2022
- 76 pages ; 26 cm.
Includes bibliographical references.
Preface -- Chapter 1. Culture -- Chapter 2. History of Western Culture of the West -- Chapter 3. Understanding Western Culture of the West -- Chapter 4. History of the Eastern Culture -- Chapter 5. Understanding the Culture of the East -- Chapter 6. Cultural Diversity in the Workplace -- Chapter 7. Managing Cultural Diversity in the Hospitality and Tourism Industry -- Chapter 8. Benefits of Diversity in the Hospitality and Industry -- Chapter 9. Barriers to Cultural Diversity in the Hospitality and Tourism organization -- Chapter 10. Marriott Hotel A Cultural Diverse Hotel -- Chapter 11. Universal Declaration on Cultural Diversity -- References.
Hospitality and tourism present a unique opportunity to understanding new cultural experiences for both employees and the tourists.