TY  - BOOK
TI  - Giving effective feedback: check in regularly, handle tough conversations, bring out the best
SN  - 9781625275424
AV  - HF 5549.5.C6 .G58 2014 
PY  - 2014///
CY  - Boston, Massachusetts
PB  - Harvard Business Review Press
KW  - INTERPERSONAL COMMUNICATION
N1  - Includes bibliographical references and index; Why feedback matters --  What makes feedback effective? --  Overcoming your fear of giving feedback --  Choosing when to give feedback --  Identify the right situations --  Time the feedback --  Conducting a feedback discussion --  Plan the interaction --  Initiate the exchange --  Engage in dialogue --  Developing an action plan --  Specify next steps --  Follow up --  Handling difficult feedback situations --  Dealing with noncommunications --  Managing potentially volatile encounters --  Giving feedback to high performers --  Giving corrective feedback to your boss --  Creating a receptive climate for feedback --  Make feedback a priority --  Give positive feedback publicly --  Empower everyone
N2  - Whether you're dealing with a problem employee or praising the good work of a colleague, you need to communicate in a way that promotes positive change in others. Giving Effective Feedback quickly walks you through the basics of delivering feedback that gets results
ER  -