Ndlela, Martin N. <br/><br/>
Crisis communication :  a stakeholder approach / 
Martin N. Ndlela 
 - Cham, Switzerland :  Palgrave Macmillan,  c2019 
 - 160 pages ;  21 cm. 
<br/><br/>Includes index. 
<br/><br/>Introduction -- Stakeholder approaches in crisis management -- A stakeholder approach to issues management -- A stakeholder approach to risk management -- A stakeholder approach in managing reputation -- A stakeholder approach to inter-organizational relationships -- Stakeholder communications during a crisis -- A stakeholder approach to crisis evaluation. 
<br/><br/> Addressing the need for organisations to be guided by a stakeholder-oriented approach throughout all phases of the crisis communication process, the author draws upon various business disciplines and covers the management of issues, risk, reputation and relationships. 
<br/><br/><label>ISBN: </label>9783030073251 
<br/><br/><label>Subjects--Topical Terms: </label><br/>CRISIS MANAGEMENT
<br/><br/><label>LC Class. No.: </label>HD 49.3 .N35 2019