TY - BOOK AU - Boella, M. J. TI - Human resource management in the hotel and catering industry SN - 9781138289970 AV - TX 911.3.P4 .B64 2017 PY - 2017/// CY - London, United Kingdom PB - Routledge KW - HOTELS, TAVERNS, ETC -- PERSONNEL MANAGEMENT N1 - Includes index; 1. A Background to the Industry's Workforce -- 2. Human Resource Policies -- 3. Job Design -- 4. Recruitment -- 5. Selection -- 6. Appointment and Induction -- 7. Appraisal -- 8. Training -- 9. Management Development -- 10. Job Evaluation -- 11. The Administration of Wages and Salaries -- 12. Incentives -- 13. Fringe Benefits -- 14. Labour Turnover and Termination of Employment -- 15. Industrial Relations -- 16. Law of Employment -- 17. Manpower Planning, Records and Statistics -- 18. Organizing Human Resources -- 19. Labour and Cost Productivity ER -