TY  - BOOK
AU  - Gibson, Philip
AU  - Parkman, Richard 
TI  - Cruise operations management: hospitality perspectives 
SN  - 9781138505179
AV  - G 550 .G53 2019 
PY  - 2019///
CY  - New York
PB  - Routledge
KW  - OCEAN TRAVEL -- MANAGEMENT
N1  - Includes bibliographical references and index; 1: Contemporary Cruise Operations -- 2: Selling Cruises and Cruise Products -- 3: Maritime Issues and Legislation --  4: Cruise Geography --  5: Planning the Itinerary -- 6: Working Onboard -- 7: Guest Services -- 8: Managing Food and Drink Operations --  9: Managing Facilities -- 10: Health,safety and security -- 11: Talent Management and Training -- 12: Leadership in the Cruise Industry -- 13: Managing Integrated Operations  -- 14: Cruise Management Resources
N2  - Cruise Operations Management: Hospitality Perspectives offers a comprehensive and contextualised overview of hospitality services for the cruise industry. As well as providing a background to the cruise industry, it also looks deeper into the management issues, providing a practical guide for students and professionals alike
ER  -