Guasch, Juan Martin <br/><br/>
Total quality management / 
Juan Martin Guasch 
 - Manila, Philippines :  Mindshapers Co. Inc.,  c2015 
 - viii, 212 pages ;  27 cm. 
<br/><br/>I. Introduction -- II. Beginnings of TQM -- III. Innovators of TQM -- IV. Basic tools of quality control -- V. Total quality management -- VI. TQM in American hotels -- VII. TQM in car manufacturing -- VIII. TQM in hospitals -- IX. TQM in hotel/restaurants : a case study in Greece -- X. An integrated TQM approach for beef production -- XI. TQM in cruise ships -- XII. TQM in education -- XIII. The Cost of quality. 
<br/><br/><label>ISBN: </label>9786214060177 
<br/><br/><label>Subjects--Topical Terms: </label><br/>TOTAL QUALITY MANAGEMENT
<br/><br/><label>LC Class. No.: </label>HD 62.15 .G83 2015