TY  - BOOK
AU  - Spechler, Jay W.
TI  - Managing quality in America's most admired companies
AV  - HD 62.15 .S63 1993 
PY  - 1993///
CY  - San Francisco, California
PB  - Berrett-Koehler Publisher, Inc.
KW  - QUALITY CONTROL
N1  - Guideline for implementing quality management -- Case studies of quality management in leading companies -- Appendices
N2  - What are America's leading companies doing to excel in quality? This new book provides the answer
ER  -