TY  - BOOK
AU  - American Productivity and Quality Center
TI  - The Benchmarking management guide
SN  - 1563270455
AV  - HD 62.15 .B46 1993 
PY  - 1993///
CY  - Oregon
PB  - Productivity Press
KW  - BENCHMARKING (MANAGEMENT)
N1  - Getting started in benchmarking -- Conducting a benchmarking study -- Building a benchmarking organization
N2  - The new benchmarking management guide by the American Productivity and Quality Center offers valuable signposts to help practitioners avoid many of the potential pitfalls in benchmarking
ER  -