TY - BOOK AU - O'Rourke, James S. TI - The business communication casebook: a Notre Dame collection SN - 324147953 AV - HD 59.5 .O76 2002 PY - 2002/// CY - Australia PB - Thomson Learning Asia KW - ISSUES MANAGEMENT -- CASE STUDIES N1 - Includes bibliographical references; Brand image and identity -- Diversity and corporate culture -- The internet and e-technology -- Protecting the environment -- Crisis management -- Financial services -- Community relations -- International corporate issues ER -