TY  - BOOK
AU  - Bacal, Robert
TI  - How to manage performance: 24 lessons for improving performance 
SN  - 9780071435314
AV  - HD 58.8 .B116 2004 
PY  - 2004///
CY  - New York
PB  - McGraw Hill Education
KW  - PERFORMANCE -- EVALUATION
N1  - Managing performance -- Modernize your thinking -- Identify the benefits -- Manage performance -- Work with employees -- Plan precisely with clear goals -- Align employee goals -- Set performance incentives -- Be approachable all year -- Focus on communication -- Make it face-to-face -- Avoid rating perils -- Don't rank employees -- Prepare for the appraisal -- Start reviews on the right foot -- Identify causes -- Recognize success -- Use cooperative communication -- Focus on behavior and results -- Be specific about performance -- Manage conflict with grace -- Use progressive discipline -- Document performance -- Develop employees -- Continuously improve your system
ER  -