How to manage performance : 24 lessons for improving performance /
Robert Bacal
- New York : McGraw Hill Education, c2004
- ix, 48 pages ; 24 cm
Managing performance -- Modernize your thinking -- Identify the benefits -- Manage performance -- Work with employees -- Plan precisely with clear goals -- Align employee goals -- Set performance incentives -- Be approachable all year -- Focus on communication -- Make it face-to-face -- Avoid rating perils -- Don't rank employees -- Prepare for the appraisal -- Start reviews on the right foot -- Identify causes -- Recognize success -- Use cooperative communication -- Focus on behavior and results -- Be specific about performance -- Manage conflict with grace -- Use progressive discipline -- Document performance -- Develop employees -- Continuously improve your system