TY  - BOOK
AU  - Carr, David K.
AU  - Johansson, Henry J.
TI  - Best practices in reengineering: what works and what doesn't in the reengineering process 
SN  - 007011224x
AV  - HD 58.8 .C3632 1995 
PY  - 1995///
CY  - New York
PB  - McGraw Hill Education
KW  - ORGANIZATIONAL CHANGE
N1  - Includes index; Best practices in business process reengineering -- The human factor : BPR as a change management effort -- Organizing for successful BPR -- Finding the right process -- Doing the right process right -- Making BPR stick -- Deming was right
ER  -