TY  - BOOK
AU  - Akora, R.K. 
TI  - Front office operation and management
SN  - 9788131307663
AV  - TX 911.3.M27 .A56 2010 
PY  - 2010///
CY  - New Delhi
PB  - A P H Publishing Corporation
KW  - HOTEL MANAGEMENT
N1  - Includes bibliographical references and index; 1. Overview of Lodging industry -- 2. The Front Office Department -- 3. Automated Front Office Operations -- 4. Front Office Property Management -- 5. Front Office Revenue management -- 6. Distribution Channel Management -- 7. Room Division Management -- 8. Front Office Accounting -- 9. Front Offices Reception Skills -- 10. Managing Front Office Staff -- 11. Quality Guest Services
N2  - Lodging is an important component of the tourism industry
ER  -