Jucutan, Myra Lao-

101 principles of marketing : understanding the 5Ps / Myra Lao-Jucutan and Felix M. Lao, Jr. - Mandaluyong City : Anvil Publishing Inc., c2010. - xii, 138 pages ; 18 cm.

I. Product -- II. Price -- III. Place -- IV. Promotion -- V. Participation.

With the advent of technology, a new term "Customer Relationship Management (CRM) has emerged.

9789712723728


MARKETING

HF 5415 .J83 2010