TY - BOOK AU - Miranda, Gregorio S. AU - Gow, Carmelita Miranda TI - Office management: principles and practices SN - 9710855182 AV - HF 5547.5 .M67 1994 PY - 1994/// CY - Mandaluyong City, Philippines PB - National Book Store KW - OFFICE MANAGEMENT N1 - Includes bibliographical references; CHAPTER 1. The office in today's world of business -- 2. Organizing for office operations -- 3. Office layout and working conditions -- 4. Office equipment and machines -- 5. Selection and placement -- 6. Personnel testing -- 7. Training -- 8. Office manuals -- 9. Supervising employees -- 10. Maintaining discipline -- 11. Motivating employees -- 12. Employee relations and morale -- 13. Communication in business -- 14. How to prepare business letters -- 15. Records management -- 16. Performance review and methods improvement -- 17. Health and safety in the office N2 - The office function is nothing new. in fact, it has been in existence for countless centuries and is evolving as an important phase of business administration ER -