TY - BOOK AU - Youell, Richard AU - Youell, Christina TI - Effective NLP skills SN - 9780749467043 AV - BF 637 .Y68 2013 PY - 2013/// CY - [Place of publication not identifed] PB - [publisher not identified] KW - NEUROLINGUISTIC PROGRAMMING N1 - Includes bibliographical references; Chapter 1: the history, people, influences and development of NLP -- Chapter 2: Your brain: a user manual -- Chapter 3: Managing yourself -- Chapter 4: Managing others -- Chapter 5: Powerful use of language -- Chapter 6: Business applications -- Chapter 7: Further NLP resources and training opportunities N2 - Effective NLP Skills contains crucial insight into the workings of the brain and helps you communicate better with everyone from colleagues to clients - to get the results you want ER -