TY - BOOK AU - Jacobs, F. Robert AU - Chase, Richard B. TI - Operations and supply chain management SN - 9789814646918 AV - TS 155 .J33 2011 PY - 2011/// CY - New York PB - McGraw Hill Education KW - PRODUCTION MANAGEMENT N1 - Includes index; Introduction -- Strategy -- Design of products and services -- Project management -- Strategic capacity management -- Learning curves -- Manufacturing processes -- Facility layout -- Service processes -- Waiting line analysis and simulation -- Process design and analysis -- Six sigma quality -- Statistical quality control -- Lean supply chains -- Logistics, distribution, and transportation -- Global sourcing and procurement -- Enterprise resource planning systems -- Forecasting -- Sales and operations planning -- Inventory management -- Material requirements planning -- Workcenter scheduling -- Theory of constraints -- Health care -- Operations consulting ER -