TY - BOOK AU - Colan, Lee J. TI - Engaging the hearts and minds of all your employees: How to ignite passionate performance for better business results SN - 9780071602150 AV - HF 5549.5.M63 C652 2009 PY - 2009/// CY - New York PB - McGraw Hill Education KW - BUSINESS AND ECONOMICS -- PERSONNEL MANAGEMENT N1 - Includes index; pt. I. Getting your head (and your heart) around engagement -- The anatomy of passionate performance -- I quit, but forgot to tell you -- 100 percent commitment -- The big payoff-- pt. II. The intellectual side : engaging the mind -- The need for achievement -- The need for autonomy -- The need for mastery-- pt. III. The emotional side : engaging the heart -- The need for purpose -- The need for intimacy -- The need for appreciation -- pt. IV. Igniting the fire -- Leading the way with courage and humility -- Against all odds, persevere! -- Carrying the torch -- Passing the torch ER -