TY  - BOOK
AU  - Casado, Matt A.
TI  - Housekeeping management
SN  - 9781118071793
AV  - TX 928 .C37 2012 
PY  - 2012///
CY  - Hoboken, New Jersey
PB  - John Wiley & Son, Inc.
KW  - HOTEL HOUSEKEEPING
N1  - Includes index; The housekeeping department in lodging operations -- The executive housekeeper as department manager -- Design of the housekeeping department -- Management of inventory and equipment -- Characteristics of housekeeping equipment and supplies -- Laundry room management -- The cleaning function -- Personnel administration -- Controlling operations -- Safety, security, and infectious diseases in property operations -- Energy and water conservation in lodging properties -- Environmental management and sustainability
N2  - Hotels are becoming increasingly conscious of their guests' high expectations from the housekeeping department. This core textbook gives students on hospitality management courses their first look at the operation of this department
ER  -