Effective business communication /
Ronnie A. Bouing
- Mandaluyong City, Philippines : National Book Store, c2006
- xvi, 289 pages ; 27 cm.
Includes bibliographical references.
Chapter 1. The process of business communication -- Chapter 2. Writing effectively -- Chapter 3. Structure of letters and documents -- Chapter 4. Employment instruments -- Chapter 5. Sales and collection letters -- Chapter 6. Inter-office documents -- Chapter 7. Letters for public relations -- Chapter 8. Favorable and unfavorable replies -- Chapter 9. Postal products and services -- Chapter 10. Electronic business communication -- Chapter 11. The Business meeting -- Chapter 12. Business proposals and reports -- Chapter 13. Privacy of communication -- Chapter 14. Intellectual property.
This book effective business communication is both a student and professor - friendly material that evolved from empirical outputs in many years of stint in both government and private service, in the industry and in the academe.