Office management : Principles and practices /
Gregorio S. Miranda and Carmelita M. Miranda-Gow.
- FOURTH EDITION
- Mandaluyong City, Philippines : National Book Store, c1999
- xiv, 245 pages ; 22 cm.
Includes bibliographical references.
CHAPTER 1. The office in today's world of business -- 2. Organizing for Office operations -- 3. Office Layout and working conditions -- 4. Office equipment and machines -- 5. Selection and placement -- 6. Personnel testing -- 7. Training -- 8. Office Manuals -- 9. Supervising employees -- 10. Maintaining discipline -- 11. Motivating employees -- 12. Employee Relations and morale -- 13. Communication in business -- 14. How to Prepare business letters -- 15. Records Management -- 16. Performance review and methods improvement -- 17. Health and safety in the office -- 18. Controlling the paper pile-up -- 19. Managing office meetings for effective results -- 20. Emerging Technologies in Business industry -- 21. Efficient office management -- 22. Business Letters and communications .
Today, the office which is the nerve center of business activities is undergoing changes and innovations in its makeup location. Slowly but surely a growing number of firms are moving out their offices from places characterized by the presence of endless rows of tall buildings where executives are holding offices and conducting conferences.