TY  - BOOK
AU  - Liu, Min
AU  - Butler, Lakesha M. 
TI  - Patient communication for pharmacy: a case-study approach on theory and practice 
SN  - 9781284038880
AV  - RS 56 .L58 2017 
PY  - 2017///
CY  - Burlington, MA
PB  - Jone and Bartlett Learning
KW  - HEALTH COMMUNICATION
N1  - Includes index; Pharmacy patient communication : a transactional model -- Pharmacist patient relationship : a collaborative approach -- Empathy and patient communication -- Motivational interviewing -- Medication adherence and patient communication -- Cultural competency and patient communication -- Communicating with LEP (limited English proficiency) patients -- Communication with patients with low health literacy -- Communicating with young patients -- Communicating with older patients -- Communication with patients with physical disabilities -- Environmental and psychological barriers to communication -- Communicating about emotionally charged topics -- Patient communication on sensitive topics -- Interprofessional communication -- Pharmacy communication in diverse settings
N2  - Offers communication strategies to promote patient-centered care. Utilizing a case study approach, this practical guide develops readers' undrstanding of th uniques communication dynamics between pharmacists and patients and assits them in strengthening the communication skills necessary for providing optimal patient outcomes
ER  -