TY  - BOOK
AU  - Arcaro, Jerome S.
TI  - Quality in education: an implementation handbook 
SN  - 1884015581
AV  - LB 2805 .A6 1995 
PY  - 1995///
CY  - Delray Beach, Florida
PB  - St. Lucie Press
KW  - SCHOOL IMPROVEMENTS
N1  - Includes index; 1. Introduction -- 2. Leadership -- 3. Malcolm Baldrige National Quality Award for Education -- 4. TQM in Education -- 5. Quality -- 6. Examples of Quality Schools -- 7. TQM Implementation Wheel -- 8. Organizing for Quality -- 9. Creating Quality Task Teams -- 10. The Problem-Solving Cycle -- 11. Problem-Solving Tools and Techniques -- 12. Basic Problem-Solving Tools -- 13. Cost of Quality -- 14. Continuous Improvement -- 15. Conclusion
N2  - Although hundreds of school improvement programs have been launched in the United States over the past quarter century, very few of them have been successful
ER  -