TY - BOOK AU - Gensler, Arthur. AU - Lindenmayer, Michael. TI - Art's principles: 50 years of hard-learned lessons in building a world-class professional services firm SN - 9780986106903 AV - NA 6600 .G46 2015 PY - 2015/// CY - [Place of publication not identifed] PB - Wilson Lafferty KW - SUCCESS IN BUSINESS N1 - Includes index; Foreword -- Preface -- Introduction -- Building service companies -- Culture -- Leadership -- Talent -- Daily work life -- Strategy -- Operations -- Winning business -- Power of design -- Design process -- History of Gensler -- Acknowledgments -- Index -- The authors N2 - Art’s Principles reveals the blueprint behind one of the most successful professional services firms, giving career-minded individuals the tools they need to excel in business. The book covers the essentials of leadership, talent acquisition and operations, while outlining the creative strategies that propelled a small business into one of the largest and most admired in its industry. This guidebook is full of well-tested ideas that are applicable to someone running a small, medium or large professional firm — or running any project where people, profit and customers matter ER -