TY - BOOK AU - Walker, John R. TI - Introducing hospitality SN - 9789814598095 AV - TX 911.3.M27 .W35 2014 PY - 2014/// CY - England PB - Pearson KW - HOSPITALITY INDUSTRY -- MANAGEMENT N1 - Includes index; Ch. 1 Introducing hospitality -- Ch. 2 The hotel business -- Ch. 3 Food and beverage operations -- Ch. 4 Beverages -- Ch. 5 The restaurant business -- Ch. 6 Restaurant operations -- Ch. 7 Rooms division operations -- Ch. 8 Managed services -- Ch. 9 Recreation, attraction, and clubs -- Ch. 10 Gaming entertainment -- Ch. 11 Meetings, conventions, and expositions -- Ch. 12 Special events -- Ch. 13 Leadership and management -- Ch. 14 Tourism ER -