Evans, James R. <br/><br/>
Quality and performance excellence :  management, organization, and strategy / 
James R. Evans 
 - Seventh edition 
 - Australia :  Cengage Learning Asia Pte Ltd,  c2014 
 - xv, 479 pages :  illustrations ;  25 cm 
<br/><br/>Includes bibliographical references and index. 
<br/><br/>Foundations of quality and performance excellence -- Performance excellence, strategy, and organization theory -- Performance excellence and organizational behavior -- Leadership and organizational change 
<br/><br/> Although the sixth edition of this book represented a major revision and reorganization of the chapters to provide a more logical approach to the subject, the revisions in this edition are relatively minor, focusing on maintaining currency in content and the student-friendly style of past editions. They include new performance excellence profiles at the beginning of several chapters, additional of several new and contemporary topics, boxed examples and cases. 
<br/><br/><label>ISBN: </label>9781133955931 
<br/><br/><label>Subjects--Topical Terms: </label><br/>QUALITY CONTROL
<br/><br/><label>LC Class. No.: </label>HD 62.15 .E83 2014