TY - BOOK AU - Christensen, Chris AU - Betz, Kathleen M.;Stein, Marilyn S. TI - The Certified quality process analyst handbook SN - 9780873898652 AV - TS 156 .C47 2014 PY - 2014/// CY - Milwaukee, Wisconsin PB - ASQ Quality Press KW - QUALITY CONTROL -- HANDBOOKS, MANUALS, ETC N1 - Includes index ER -