Business is business : a complete guide to effective business correspondence /
Leonardo O. Munalim
- Mandaluyong City, Philippines : Books Atbp. Publishing Corp, c2014
- xvi, 233 pages ; 22 cm.
Includes bibliographical references and index.
Chapter 1: Understanding communication 1 -- Chapter 2: Styles and language in business writing 17 -- Chapter 3: Mechanics, grammar, etc. 45 -- Chapter 4: Writing effective business letters 69 -- Chapter 5: Writing memo effectively 143 -- Chapter 6: Email and email etiquette 167 -- Chapter 7: Writing a resume that stands out 187.
Each unit of this book begins with expected learning outcomes which are congruent to the designed performance tasks in UBD (Understanding By Design) GRASPS format.