TY - BOOK AU - Boone, Louis E. TI - Principles of marketing SN - 9781285918914 AV - HF 5415 .B66 2013 PY - 2013/// CY - Andover, Mass. PB - Cengage Learning Asia Pte Ltd KW - MARKETING N1 - Chapter 1. Marketing: The art and science of satisfying customers -- Chapter 2. The marketing environment, ethics, and social responsibility -- Chapter 3. Consumer behavior -- Chapter 4. Marketing research and sales forecasting -- Chapter 5. Market segmentation, targeting, and positioning -- Chapter 6. Product and service strategies -- Chapter 7. Pricing concepts -- Chapter 8. Pricing strategies -- Chapter 9. Marketing channels and supply chain management -- Chapter 10. Retailers, wholesalers, and direct marketers -- Chapter 11. Integrated marketing communications, advertising and public relations -- Chapter 12. Personal selling and sales promotion ER -